¶ 01 · The case files

From real audits · anonymized

Found money, on the record.

Two real accounts, figures exact, names withheld. Examples of what an audit can find, not a promise of what yours will.

Entry 001Case A · DTC brand · ~17,000 orders≈ $240,000 / yr recovered Entry 002Case B · DTC brand · ~4,000 orders≈ $24,000 / yr credited back
Case file A · DTC brand · ~17,000 orders
75 / 100
Health Score

"Healthy, with clear opportunities."

The Scorecard read healthy. The full audit found why margins still felt thin: the 3PL had quietly shifted volume onto a pricier carrier service, and by spring the brand was paying about $16 to $17 to ship a single order.

A new rate card on a more efficient carrier model brought that down to $8.52 per order shipped, now saving about $20,000 a month, roughly $240k a year. The same audit confirmed the warehouse was well placed, so a needless relocation was avoided.

≈ $20,000 / month back $17 → $8.52 per order Relocation avoided
the invoice never said a word. the trend did. Checked and signed
Fig. 1 · Shipping cost per orderFeb to Jun
$12.05 $13.84 $17.26 $16.37 $8.52 FEBSUREPOST 95% MARSUREPOST 96% APRGROUND 79% MAYGROUND 94% JUNECONOMY 96% new rate card.
Pick & Pack · Billing Check Every order · every month
BILLED · TIER 3 ← wrong·········$2.11 /unit
CORRECT · TIER 1·········$1.42 /unit
ORDERS AFFECTED·········ALL
RECURRING OVERCHARGE≈ $24K / YR
Credit memo · account reclassified
prior months credited to the brand
Case file B · DTC brand · ~4,000 orders
64 / 100
Health Score

"One billing problem, real money."

Every order had been billed at the wrong pick-and-pack volume tier. Not one bad month. Every order, every month, quietly wrong in the same direction.

The account was reclassified and prior months were credited back: about $24k a year in recurring overcharge returned to the brand.

≈ $24k / year returned Prior months credited
every single order. credit it back. Credited

"Kieran caught that our 3PL had never moved us into the correct pick-and-pack pricing tier."

We originally came to Kieran because we urgently needed a new 3PL warehouse. Before making any recommendations, he took the time to audit our existing shipping operations and uncovered several costly inefficiencies we didn't even know existed. He then sourced a warehouse just 20 minutes from our manufacturing facility that checked every box for our business.

What started as a one-time project has turned into a long-term partnership. We've continued with his monthly 3PL Health audits for the past six months, and they've already paid for themselves many times over. As our business scaled quickly this year, Kieran caught that our 3PL had never moved us into the correct pick-and-pack pricing tier. Thanks to the documentation from his audit, we brought the issue to our 3PL and were immediately credited for the overcharges.

Beyond the financial savings, the biggest impact has been the way Kieran has transformed our internal workflow. He's taken an enormous amount of operational stress off our shoulders, allowing our team to focus on growing the business instead of constantly managing logistics. Having someone we trust proactively looking out for our supply chain has been invaluable, and we genuinely consider Kieran an extension of our team.

Meghan Tylak · Cofounder and COO, Tallow Twins · tallowtwins.ca

Real audits, anonymized · Figures exact · Examples, not a promise

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Examples of what an audit can find · not a promise of what yours will