The operator

I read the invoices myself.
I'm Kieran Foy. Six years running CPG supply chains, more than $10 million in freight and fulfillment invoicing managed, 10+ 3PL warehouses worked with directly, and five warehouse transfers run end to end. I run 3PL Health.
Every 3PL writes its invoices, its rate card and its contract differently. So before my tool reads a single line of your account, I sit with it and teach it your structure: which fee is which, what the contract actually promised, where this warehouse hides its accessorials. Skip that step and it reconciles against the wrong baseline and hands back something confident and wrong. The setup is the job. Accuracy is decided before a single line gets read.
Then I check every flag it raises against your rate card, your zones and your service levels, and nothing leaves here that I would not defend on a call with your 3PL.
That cuts both ways. If the honest answer is that your warehouse is well placed and your rates are fair, the report says so, and it costs me the bigger job.
No account managers, no junior analysts. You are hiring one operator and the tool he tunes to your account.
The honest questions
The objections worth taking seriously, including the one about doing this yourself.
You can, and you will probably find something. The problem is what you will not find, and what you will find that is not real. A 3PL invoice only makes sense against three other documents: the rate card, the contract, and the previous months. Each 3PL names its fees differently, buries accessorials in different places, and bills the same service under different line items. Point a general model at that without telling it your structure and it reconciles against the wrong baseline, then hands back a confident answer with no way for you to tell which half is wrong.
The bigger gap is that this is not a one-time problem. Rates change, peak surcharges appear, a carrier gets quietly swapped, a new SKU changes your dimensional weight. A single pass tells you about one month. What actually protects the line is reading it every month against a baseline that already knows your account. That is what I do, and it is why the plan is monthly rather than a one-off.
Off-the-shelf software treats every account the same, because it has to. Consultants are thorough but slow, expensive, and usually want a percentage of what they find. I sit in between: I tune a purpose-built tool to your specific rate card, contract and invoice format, it does the heavy reading in hours instead of weeks, and I check and sign every result before it reaches you. Published price, no percentage, no demo call.
No. If your setup is right, I say so. In one real audit the most valuable finding was that the warehouse was well placed, which saved the brand a needless relocation. "Do not move" is a legitimate verdict here.
The Scorecard is directional by design: it tells you where you stand and where the opportunities are. Hard dollar figures belong to month one of the plan, where every shipment is re-rated against your rate card. I never inflate savings at either stage.
Your invoices and rate card are used only to produce your report. They are never sold, never shared, and never used to train anything. Deleted on request, any time.
Different question? Text (512) 271-6920 · or audit@3plhealth.com
The $195 Scorecard is the cheapest way to see whether any of this applies to your account. Eight categories scored, checked and signed by me, in less than 24 hours.
Questions first? Text Kieran · (512) 271-6920